1. Introduction

TrustedInfoSharingHub ("we," "our," or "us") prioritizes your privacy. This Privacy Policy details the ways in which we gather, employ, unveil, and preserve your data when you utilize our website trustedinfosharinghub.sbs or when you engage in our yacht charter services.

Your utilization of our services implies your acceptance of the practices outlined in this document. This policy aligns with relevant privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) among other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We accrue personal information that you consciously supply to us while you:

  • Reserve a yacht charter
  • Reach out to us via our website or telephone
  • Sign up for our newsletter
  • Complete forms on our site
  • Take part in surveys or promotional events

Such information may comprise:

  • Your name and contact details (email, telephone, physical address)
  • Financial details (handled securely by third-party entities)
  • Preferences and specifics regarding charters
  • Contacts for emergencies
  • Information regarding specific dietary needs or health information (if you provide it)

2.2 Information Collected Automatically

As you navigate our website, we automatically accrue certain data relating to your device and browsing activities:

  • IP address and geographic location
  • Type and version of your web browser
  • Web pages you visit and the duration of your visits on our site
  • Sites that referred you to ours
  • Device specifications (type, screen size, and so forth)

2.3 Cookies and Tracking Technologies

We employ cookies and comparable tracking solutions to enrich your online experience. These tools aid us in:

  • Storing your preferences
  • Assessing web usage and performance
  • Delivering tailored content
  • Augmenting our service quality

Cookie preferences are manageable via your web browser settings or our cookie consent mechanism.

3. Usage of Your Data

The information we collect serves the following purposes:

  • Service Provision: To conduct yacht charter services, confirm reservations, and maintain communication regarding your bookings
  • Support for Clients: To handle inquiries and offer support
  • Processing of Payments: To carry out transactions and manage invoices
  • Safety and Security: To safeguard our operations and guard against deceit
  • Promotional Activities: To transmit promotional content and updates (with your agreement)
  • Website Enhancement: To scrutinize user interactions and upgrade our website's functionality
  • Adherence to Legal Obligations: To conform to the relevant laws and regulations

4. Disclosure and Distribution of Information

Your personal data is not bartered, exchanged, or leased out to third-parties. Your information might be shared under these conditions:

4.1 Service Providers

We may pass information to reliable third-party service entities who help with: transaction processing; web hosting and upkeep; email advertising; analysis and performance monitoring; client assistance.

4.2 Legal Requirements

We might unveil your data if mandated by law or in response to legal processes, judicial rulings, emergency scenarios, or probes of possible fraudulent or illicit activities.

4.3 Company Restructuring

If our company encounters a merger, acquisition, or asset sale, your data might be transferred as a component of the deal.

5. Data Protection

We implement fitting technological and organizational safeguards to shield your personal information from unauthorized entry, modification, disclosure, or destruction. These measures include encryption, secured servers, controlled access, routine evaluations, and staff training.

Nevertheless, we remind you that no internet transmission or electronic storage method is infallible. We cannot provide a categorical assurance of the security of your personal data.

6. Data Retention

We retain your personal information solely for the time required to satisfy the objectives for which it was collated, or as mandated by law. Typical retention spans are:

  • Charter reservations: 7 years (for tax/legal reasons)
  • Marketing communication: until you opt-out or request removal
  • Web analytics: 26 months
  • Support for clients: 3 years following the last interaction

7. Your Rights and Selections

Your rights include access to, modification or erasure of data (in line with legal requirements), data portability, opting out of marketing communications, and cookie preferences management. To utilize these rights, contact us via the details below.

8. Third-Party Services

8.1 Google Analytics

We utilize Google Analytics for web usage analysis. You may opt out by using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interactions

Our website may offer links to social media properties, each with their proprietary privacy policies.

8.3 Financial Transactions

Financial dealings are handled by third-parties compliant with PCI DSS standards.

9. International Data Transfers

Data may be transferred to and processed within nations outside of Germany. In these instances, we adhere to safeguards as prescribed by applicable privacy legislation.

10. Privacy of Minors

Our offerings are not aimed at individuals below the age of 13, and we do not intentionally gather data from such individuals. If you are aware of a minor who has provided data to us, please reach out to us immediately.

11. Policy Modifications

Periodically, we may modify this Privacy Policy to mirror updates in our procedures or legal obligations. We will inform you by updating the policy on our platform, emailing registered users, or presenting a notice on our website. Your continued use post-update signifies your agreement to the modified policy.

12. Contact Info

For queries about this Privacy Policy or our data practices, kindly get in touch with us:

TrustedInfoSharingHub — Privacy Officer
Marina Point
Hamburg 20457
Germany

Telephone: +49 40 99999
Email: [email protected]

13. Adherence to Google Ads User Consent Policies

We ensure compliance with Google Ads user consent stipulations. You can modify your cookie/tracking settings at any moment via our cookie preferences.